Retail- Frequently Asked Questions
1.1 What is VRewards? VRewards is VBank’s loyalty program that lets you earn VCoin when you perform eligible transactions on the app. The more you use the ...
Wed, 2 Jul, 2025 at 1:52 PM
1.1. What is a Fixed Deposit? A Fixed Deposit (FD) is a savings option that allows you to lock a specific amount of money for a set period and earn a fixed...
Wed, 2 Jul, 2025 at 1:52 PM
General Questions 1.0 What is Target Savings? Target Savings helps you save towards a specific goal like a trip, rent, or school fees. You choose the amou...
Wed, 2 Jul, 2025 at 1:53 PM
1.1. Why do I need to open an account? Opening an account with VBank gives you access to a wide range of digital banking services such as transfers, bill pa...
Wed, 2 Jul, 2025 at 1:54 PM
1.1. How do I upgrade my account? To upgrade your account on the VBank App: • Log into your V-App • Tap on your profile icon • Select “Update KYC Level” • ...
Wed, 2 Jul, 2025 at 1:54 PM
1.1. How many free transfers do I get each month? You enjoy 50 free transfers every month through the Vapp channel. These apply to intra-bank transfers (fro...
Wed, 2 Jul, 2025 at 1:55 PM
1.1. What services can I pay for on VBank? You can conveniently pay for: • Airtime and Data (MTN, Airtel, Glo, 9mobile) • Electricity Bills (e.g., Ikeja Ele...
Wed, 2 Jul, 2025 at 1:55 PM