Getting Started

This section contains information about how to set up an account and explore app features.

How to Withdraw from your Fixed Deposit Account
A Fixed Deposit account allows you to save for a minimum period of 30 days till the liquidation/withdrawals of the investment which is done automatically on...
Mon, 19 Sep, 2022 at 4:53 PM
KYC Update
This feature allows users to update their information and documents with the bank without the need to visit any physical office or branch. The page will sho...
Thu, 1 Dec, 2022 at 8:51 AM
KYC UPDATE (ADDRESS VERIFICATION)
  To complete Address Verification: Log in to V Bank App Click on the round icon with the user's selfie picture Select Update KYC level and yo...
Thu, 1 Dec, 2022 at 8:51 AM
KYC UPDATE (IDENTITY VERFICATION)
How to update the KYC document for Identity verification on the Vbank App  The KYC page will show the following: Current Account Tier of user KYC re...
Thu, 1 Dec, 2022 at 8:52 AM
Proximity Payment - Making Payment
This feature allows users to pay or receive money to/from someone within close proximity.  Please note that both sender and receiver must have proximity p...
Wed, 24 Aug, 2022 at 4:32 AM
Proximity Payment - Receiving Payment
Receiving Payment To receive funds: Log in to V Bank App Select Payments Select proximity payments Click on Receive Allow sender to find your ...
Wed, 24 Aug, 2022 at 4:32 AM
RECURRING TRANSACTIONS
  This feature allows you to view or edit the details of any recurring transaction you have already set up.   Steps to set up a Recurring Transaction:...
Wed, 24 Aug, 2022 at 4:32 AM
Setting Up Your Biometric Login
On the VFD Bank Mobile App, there are different ways to access your account from your mobile phone. You can log in by using your password or your biometrics...
Wed, 24 Aug, 2022 at 4:32 AM
Transaction Charges On The VFD Bank Mobile App
Transaction charges may apply to the V Bank App. Below are the different transaction types and their charges. ...
Thu, 1 Dec, 2022 at 8:52 AM
Updating your address on the app
  Please update your address on the app following the steps below 1. Login to your V Bank App 2. Select your Profile Image icon at the top right side o...
Wed, 24 Aug, 2022 at 4:33 AM