This feature allows users to update their information and documents with the bank without the need to visit any physical office or branch. The page will show you –



  • Your current KYC tier

  • Your transaction limits for your current tier

  • What document you need to upload to move to the next KYC tier


Steps to upgrade your KYC:




  • Kindly follow the step-by-step process below to effect the transaction limit increase;


     



    1. Download the recent version of the app from the iOS or android stores

    2. Login to app using your registered email address and password

    3. Click on “More”

    4. Select “KYC & Transaction Limits”

    5. Select "Update Transaction Limits"

    6. Use the slider to select desired limit (Note that you can’t go higher than N2m for tier 3)

    7. Enter your PIN




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