This feature allows users to update their information and documents with the bank without the need to visit any physical office or branch. The page will show you –


  • Your current KYC tier
  • Your transaction limits for your current tier
  • What document you need to upload to move to the next KYC tier


Steps to upgrade your KYC:



  • Kindly follow the step-by-step process below to effect the transaction limit increase;


     

    1. Log in to the app using your registered email address and corresponding password
    2. Click on the circle with your selfie at the top left corner of your dashboard
    3. Select “Update KYC level”
    4. Swipe to your Tier 2 (Upload NIN)
    5. Swipe to Tier 3 (If already on tier 2)
    6. Click on Address
    7. Click on the utility bill and take a blank photo
    8. Fill out your address and revert once done to enable us to upgrade your account from our end.   


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