How To Request For Daily Transaction Limit Increase

  • Open your preferred web browser and navigate to https://business.vbank.ng 

  • Enter your email/username and password, then click Log In 

  • On the dashboard, locate and click on Help & Support.

  • From the Help & Support menu under Support, select Request.



  • Select Transaction Limit Increase

  • On the pop-up page select Request limit increase upgrade



 
On the New transaction limit page; 

  • Enter the new limit amount (must not be more than N250,000,000)

  • Select the business category your business falls under

  • Select Proceed


On the next page

  • Download the Indemnity document and KYCB form by selecting the Download template hypertext. 

  • Fill the KYCB form

  • Copy and paste the content of the indemnity document on your company’s letterhead and fill appropriately

  • Upload both filled documents

    • If you could not complete the document filling before your session was timed out, you can login and navigate to Request the process again.

  • Select Proceed

  • Open your Google Authentication app and enter the 6-digit code

  • Select Proceed.

 
 
Note: Your request will be treated by the team within the next 48 hours.