Q1: How can I close my Vbank account?
A1: We understand that sometimes circumstances change, but we'd hate to see you go. If you wish to close your Vbank Account, please follow these simple steps:
Step 1: Log in to the Vbank App
Step 2: From your dashboard, tap on "Account."
Step 3: Select the specific account you wish to close.
Step 4: Tap on "I have a problem with this account."
Step 5: Choose "I don't want this account anymore" from the options provided.
Step 6: Tap on "Send."
Q2: What happens after I request to close my account?
A2: Once you've submitted the account closure request, our Vbank support team will process your request.
You will receive an email notification as soon as the closure is complete.
