Your Login details are your email address and the password you inputted during account creation. To get a new password, click on the "Forgot password" after entering your email address on the front page of your V app and continue with the process below.

    Click on Forgot Password

    Take a clear selfie of your face

    Enter your V Bank email and submit

    Enter the default password sent to your email as the Old Password

    Enter the new password (twice) and submit

    Log in to the app with your new password